derrierloisirs.fr
» » Outsourcing to India: The Offshore Advantage

Download Outsourcing to India: The Offshore Advantage ePub

by Mark Kobayashi-Hillary

Download Outsourcing to India: The Offshore Advantage ePub
  • ISBN 3642062997
  • ISBN13 978-3642062995
  • Language English
  • Author Mark Kobayashi-Hillary
  • Publisher Springer; Softcover reprint of hardcover 2nd ed. 2005 edition (November 9, 2010)
  • Pages 320
  • Formats lrf rtf lrf mbr
  • Category Business
  • Subcategory International
  • Size ePub 1612 kb
  • Size Fb2 1760 kb
  • Rating: 4.7
  • Votes: 144

Introduction to key background information on India, its culture and its history as well as its industry.

Step-by-step guide through the whole outsourcing process.

Guidance from leading managers and industry experts.

Each chapter can be used as a primer on a particular subject.

Updated information on companies and the Indian market.


Many CEOs seek to reduce their costs or improve service quality, but not many understand India on their first visit and some are confused by the culture. In this book author Mark Kobayashi-Hillary introduces India and the major players in the Indian service industry

Many CEOs seek to reduce their costs or improve service quality, but not many understand India on their first visit and some are confused by the culture. In this book author Mark Kobayashi-Hillary introduces India and the major players in the Indian service industry. He offers a balanced view on the trend to outsource to India, describing the reasons why a business should utilize India as an offshore outsourcing destination and the steps needed to find and work with a local partner

Mark Kobayashi-Hillary has offered a balanced view on the trend to outsource to India. He makes a compelling economic case for outsourcing to this region while acknowledging and discussing the emotive aspects of such a decision. Kiran Karnik, President of NASSCOM.

Mark Kobayashi-Hillary has offered a balanced view on the trend to outsource to India. Offshore outsourcing raises many challenges which - should you follow his advice - may nevertheless be pragmatically managed. Nigel Roxburgh, Co-founder European Outsourcing Association.

From the Publisher This book has several notable strengths The book also lacks much discussion on in-house outsourcing (using your own employees, but located in India).

Outsourcing to India: The Offshore Advantage" is designed to be read in a number of ways. This book has several notable strengths. Author Mark Kobayashi-Hillary, an outsourcing consultant, combines detailed information about India with in-depth knowledge of outsourcing markets, processes and methods. The book also lacks much discussion on in-house outsourcing (using your own employees, but located in India).

The Offshore Advantage. Authors: Kobayashi-Hillary, Mark. Managers across the world are beating a path to India because it is the global leader for offshore IT-enabled services. Many corporate leaders seek to reduce their costs

The Offshore Advantage. Introduction to key background information on India, its culture and its history as well as its industry. Step by step guide through the whole outsourcing process. Guidance from leading managers and industry experts. Many corporate leaders seek to reduce their costs. Many seek to improve service quality, but not many understand India on their first visit and some are confused by clashes of culture.

In addition, outsourcing efforts to India are held up as an effective remedy for concerns about both Chinese government policy and labour force issues . Kobayashi-Hillary, Mark. Outsourcing to India: The Offshore Advantage.

In addition, outsourcing efforts to India are held up as an effective remedy for concerns about both Chinese government policy and labour force issues, such as increasing costs and shortages. Global Services: Moving to a Level Playing Field. ISBN 978-1-902505-83-1.

Summary of Outsourcing to India. Mark Kobayashi-Hillary. India is clearly the leading location for offshore outsourcing in the world. Springer, 2004 ISBN: 9783540208556 Pages: 275. Looking for the book? We have the summary! Get the key insights in just 10 minutes.

Mark Kobayashi-Hillary. Step-by-step guide through the whole outsourcing process. Each chapter can be used as a primer on a particular subject. Updated information on companies and the Indian market.

Categories: Communications Engineering, Telecommunications. By (author) Mark Kobayashi-Hillary. Close X. Learn about new offers and get more deals by joining our newsletter.

Outsourcing to India: The Offshore Advantage (Paperback). Mark Kobayashi-Hillary (author).

Outsourcing to India: The Offshore Advantage, a book by Mark Kobayashi-Hillary comes at the right time.

Outsourcing to India: The Offshore Advantage, a book by Mark Kobayashi-Hillary comes at the right time is a lightweight short story on outsourcing, which continues to prove that even in these modern times you can still use allegory to make a point.

Talk about Outsourcing to India: The Offshore Advantage


Yozshujinn
This book has several notable strengths. Author Mark Kobayashi-Hillary, an outsourcing consultant, combines detailed information about India with in-depth knowledge of outsourcing markets, processes and methods. He provides an overview of India and a profile of India's outsourcing industry, including the major players in a rapidly changing marketplace, important aspects of cultural awareness and thoughts on how to organize your outsourcing endeavor, including vendor selection and contract provisions. At times, the organizational structure of the book is somewhat disorienting, shifting focus from travel guide to outsourcing primer to nuts-and-bolts analysis of India's outsourcing market and how best to capitalize on it. Occasionally the narrative flow is a bit mechanical, but who really cares? If your company is considering or already has a major investment in offshore outsourcing in India, this book is an outright must read. Despite its structural flaws, we strongly recommend its authoritative blend of practical business, legal and cultural advice.
Morlunn
This book is a detailed guide on what to consider when you are thinking of outsourcing to India, but it might leave you with unanswered questions. Overall, I found the book to be a good start in my research. However, I noted that the author omits any anecdotes of project failures in India, and instead he takes the rosy view that all India projects result in lower cost and higher quality. There is little discussion on turn-over rates, which are very high in some fields and negatively impacting projects. (The fact that the author is or was the president of an Indian software association called NASSCOM may explain his positive views). The book also lacks much discussion on in-house outsourcing (using your own employees, but located in India). Finally, the book may leave you with many specific questions, such as infrastructure costs, and requirements for visiting India for business.
RUsich155
No new angles or strategies are offered here. It is pretty basic information that you will probably already know.
Samugor
"Outsourcing to India" is perfect for all people from the west planning on doing business in India. The broad coverage of the book ensures you learn about the softer and more subtle issues of offshoring such as culture and relationship management. I enjoyed the numerous references to companies who have started outsourcing to India and their mixed experiences. This and other books written on the subject are evidence of an emerging industry which is redefining the way companies are delivering IT enabled services. I look forward to reading his next book..
Owomed
Not many books have been written on this subject yet, although it is becoming ever more important to companies in the West seeking to outsource work to cut costs and improve flexibility.

This book helped me enormously to understand the challenges and problems I was likely to encounter. I would recommend it to anyone who is starting to look at India.
Pryl
I have read other books on this subject which are boring and content-free. This book is very readable and gives an excellent insight into where and how to take your BPO project, the issues you are likely to encounter, and into building the relationships to make an outsource project work.

There is something for everyone involved in outsourcing in this book.
Went Tyu
A well written and easily digestible book that I would recommend to anyone interested in this field.
Sad but true. I read this book when we were first considering outsourcing. It sounded like a dream come true - cheap, compliant labor at bargain rates. So we jumped in, outsourcing our IT dept. and even some of our legal services.

Now we're facing half a dozen lawsuits. It seems that Indian paralegals don't understand the concept of client confidentiality. They misused some of our client's information and now we're paying the price.

If we can stay in business till '05 I plan to move everything back to Florida. Maybe I can sue the author for the lousy advice his book gives.